• Workplace workshop
  • 3 hours
  • Presenter-led

Bulbarrow Consultants

Who’s Talking to Who?

Communication, emotion and neurodiversity at work

A three-hour workshop about how we interpret workplace situations, manage our emotional responses and communicate with one another. It explores what happens inside and between people, then connects that understanding with practical choices.

What one person means

“I’m just asking for an update on this.”

What the other hears

“You don’t trust me to do my job.”

Available where you are, in a suitable space arranged locally, or as part of a residential in Dorset. Selected workshops can also be delivered online.

Who’s Talking to Who? can also be delivered as a residential, with more privacy and more space around the work. See how residentials work.

  • At your place
    The workshop is brought into your own setting.
  • Somewhere nearby
    A suitable local space is arranged.
  • As a residential
    One, two or three days in Dorset, with more privacy and space.
  • Online
    Selected workshops only. Ask whether this workshop suits an online format.

The central idea

Two people in the same conversation can be experiencing completely different meanings.

One person thinks they’re asking for information; the other hears a challenge to their competence.

The meaning each gives the exchange shapes how they respond, and that response becomes something the other person interprets. That’s who’s talking to who.

“What else is going on?”“What am I seeing this through?”

A practical framework

Four questions at the heart of the workshop

What am I feeling?

What meaning am I giving this?

What am I being pulled to do?

What would help me choose my next response?

Mindsetmeans the interpretations, expectations and learned rules someone is bringing to the moment.

Emotional managementmeans noticing your experience and finding conditions, support or actions that help. It doesn’t mean suppressing feelings or agreeing with an unreasonable demand.

Eight overlapping lenses

Places to look, not labels to apply.

These lenses help people understand what may be informing an exchange, without categorising anyone or requiring private disclosure. Actual workload, resources, conduct and organisational responsibility stay visible alongside the psychological picture.

  1. 01Processing needs
  2. 02Current capacity
  3. 03Feelings and needs
  4. 04Previous experience
  5. 05Unspoken rules
  6. 06Relationship history
  7. 07Position and power
  8. 08Wider life

What participants take away

Understanding, questions and practical choices.

Greater clarity

A way to separate an event, its interpretation, an emotional response and the urge to act.

More useful questions

Practical ways to check meaning and establish what a conversation needs.

Workable options

Changes to timing, information, setting or participation, alongside appropriate adjustments.

A considered next response

Asking, listening, waiting, pausing, repairing, seeking a decision or setting a boundary.

Recognition of limits

Knowing when the issue needs organisational action or support rather than more self-reflection.

Matt Thomas

About the presenter

Matt Thomas

Matt is a coach, mediator and crisis consultant. He works with people and teams at the point where communication has become difficult, pressure is high and things have started to feel personal. He has spent more than 12 years in crisis intervention and coaching.

His ADHD coaching brings a practical understanding of how differently people process the same moment, and he has delivered talks and workshops for companies, conferences and schools.

  • EMCC Accredited Psychosynthesis Coach
  • ADHD Coach
  • Trained in family and commercial mediation
  • Registered with Addiction Professionals

How it’s delivered

Clear, thoughtful and without forced disclosure.

Fictional examples and presenter demonstrations, with no required group activities, role plays or personal disclosure.

The workshop offers understanding and options to try. It is not a psychological assessment and it cannot promise lasting change from one session.

Also available for couples and close relationships.

View the couples workshop

Interested in Who’s Talking to Who??

Start with a conversation.

Tell us who is involved and what is happening. We will talk through whether it fits where you are, in a space arranged locally, or as a residential.

Confidential Consultation

A first conversation costs nothing and commits you to nothing.

No obligation. No judgment. No pressure. All enquiries are treated with total discretion. Matt aims to respond within 24 hours. If your situation requires immediate emergency services, please call 999.